Penny was appointed Group Chief Risk Officer in January 2017 with responsibility for the performance of The Hanover Insurance Group’s enterprise wide risk management framework and its constituent parts. She retains her Chaucer Chief Risk Officer role and is responsible for the overall performance, direction and management of enterprise risk management, underwriting risk management, exposure management as well as responsibility for legal, compliance and corporate governance functions. Penny is also an executive member on the Board of Directors of Chaucer Syndicates Limited. Penny joined Chaucer in September 2014 from Hiscox where she was Group Chief Risk Officer. Prior to this, Penny was with ACE (now Chubb) for 10 years, most recently as European Head of Risk Management & Capital with responsibility for Solvency II and joint responsibility for Chubb’s global capital model build and implementation. Penny is a qualified Actuary and has over 20 years insurance industry experience.