Shilpa Arora – ACAMS

Shilpa is the Anti-Financial Crime Segment Solutions Director for ACAMS where she is responsible for the development of anti-financial crime solutions for ACAMS clients. Shilpa partners with CCOs, COOs and Heads of AFC functions in regulated entities to enable holistic learning, bespoke engagement, best practices and preparing the landscape for AFC professionals of the future. Shilpa leads sales enablement, drives sustainable value for clients and acts as the central point coordinating core offerings. Shilpa represents ACAMS by leading roundtables, speaking at select major industry events, participating in think tanks and proactively engaging with industry practitioners.

Shilpa is an industry expert in financial crime prevention and AFC technologies in the financial services sector. She has a strong understanding of risk frameworks, control environments and automation. She is highly regarded for her ability to deliver large scale culture change, technology transformation and financial crime prevention.

Shilpa joined ACAMS as Anti-Money Laundering Director for Europe, Middle East, and Africa in Jan 2020. Previously, Shilpa was the Head of Financial Crime Prevention for the Retail and Business Bank in Santander UK. She was accountable for all areas of financial crime prevention including KYC/ CDD, customer screening, payment screening, transaction monitoring, customer risk assessment and assurance. She led the bank through the implementation of AML/ CTF and ABC policies, advisory on high risk onboarding, training and communication and risk assessments. She also held leadership roles in Barclays in financial crime prevention, governance and controls and led large transformation programmes.