Consumer Platforms

Aviva's Global Corporate and Specialty (GCS) has leveraged hyperexponential’s Pricing Decision Intelligence (PDI) platform, hx Renew, to build 20 new insurance pricing models in just nine months.

UK’s leading insurer Aviva fast-tracks pricing with hyperexponential

Aviva's Global Corporate and Specialty (GCS) has leveraged hyperexponential’s Pricing Decision Intelligence (PDI) platform, hx Renew, to build 20 new insurance pricing models in just nine months.
CRIF introduces Pet Check: A real-time pet insurance validation tool for the UK

CRIF introduces Pet Check: A real-time pet insurance validation tool for the UK

CRIF, a major player in Europe's financial services sector known for its risk management solutions, has ventured into the UK's insurance market with a real-time pet insurance service.
Will generative AI be a revolution for insurance?

Will generative AI be a revolution for insurance?

Unless you’ve spent the past year under a rock, you’ll be aware of the excitement for generative AI. While many have used the technology to write emails, do homework or create CVs, generative AI could be one of the most transformative technology stacks to businesses. Laila Beane, the chief marketing officer at IntellectAI, the insurtech and wealthtech brand of Intellect Design Arena, recently delved into generative AI’s impact on insurance.
Florida-based Heritage Insurance Company has revealed that it has tapped Guidewire Software to significantly bolster its claims operation.

Heritage Insurance taps Guidewire to bolster claims operation

Florida-based Heritage Insurance Company has revealed that it has tapped Guidewire Software to significantly bolster its claims operation.
Argenta Syndicate Management Limited (ASML), a prominent player in the insurance sector, has made a strategic move by choosing Moody’s ESG (Environmental, Social, and Governance) insurance underwriting solution.

Argenta adopts Moody’s ESG solution for sustainable underwriting

Argenta Syndicate Management Limited (ASML), a prominent player in the insurance sector, has made a strategic move by choosing Moody’s ESG (Environmental, Social, and Governance) insurance underwriting solution.
Ushur, FNOL, Customer Experience Automation, Invisible App, Natural Language Processing, insurance 2023, claims process 2023, AI in insurance, machine learning, claim adjusters, digital claims process, customer satisfaction, insurance communication, personalisation in insurance

The future of insurance claims: How automation and AI are enhancing customer experience

Navigating the insurance claim process often comes during challenging times for customers. Following an accident, emergency, or even a natural calamity, individuals typically feel apprehensive and uncertain. This anxiety can be exacerbated if the claim experience further contributes to their distress, whether it's due to the damage to their possessions or physical injuries.
For many insurers, providing a satisfactory customer experience is at the forefront of their ambitions. One such InsurTech is Usher, who prides themselves on their industry-leading solution, Customer Experience Automation (CXA) platform. But why is this solution so groundbreaking? And can it be the silver bullet many carriers need?

How Ushur is pioneering the future of InsurTech with advanced CXA

For many insurers, providing a satisfactory customer experience is at the forefront of their ambitions. One such InsurTech is Usher, who prides themselves on their industry-leading solution, Customer Experience Automation (CXA) platform. But why is this solution so groundbreaking? And can it be the silver bullet many carriers need?
Within the realms of specialty and commercial insurance, there's a heightened focus on precision. These particular markets demand more than just the usual numerical analysis when it comes to policy pricing. For them, pricing is not only a combination of art and science but also a strategic influencer. As the world embraces digital advancements, those who manage to break free from traditional practices dominate the industry.

The digital transformation of specialty pricing: A deep dive with Hyperexponential

Within the realms of specialty and commercial insurance, there's a heightened focus on precision. These particular markets demand more than just the usual numerical analysis when it comes to policy pricing. For them, pricing is not only a combination of art and science but also a strategic influencer. As the world embraces digital advancements, those who manage to break free from traditional practices dominate the industry.
Why 89% of UK insurers demand a revolution in pricing technology

Why 89% of UK insurers demand a revolution in pricing technology

In the evolving landscape of insurance, there is a stark need for adaptation. The rampant shift towards digitalisation has impacted the very core of how insurers operate, but the data-driven wave hasn't been smooth sailing. Underwriters and actuaries, key players in the industry, voice discontent with contemporary processes.

State Farm rolls out crash detection tech

State Farm has joined USAA in incorporating crash detection capabilities into their respective mobile applications.

News Stories

3 FinTech deals account for lion share of funding this week - See this week's 14 deals here

3 FinTech deals account for lion share of funding this week – See this...

The FinTech sector enjoyed another modest week in funding, with a total of $757m raised across 14 deals.  It was an almost identical week to...

How market turmoil is reshaping bank loan analytics

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AI financial advice boom exposes a dangerous advice gap

AI financial advice boom exposes a dangerous advice gap

Nearly four in ten Britons have turned to artificial intelligence tools such as ChatGPT and Google Gemini for personal financial guidance, according to 2025...
Norm Ai launches compliance agent for Microsoft 365

Norm Ai launches compliance agent for Microsoft 365

Norm Ai, a legal and compliance artificial intelligence firm, has launched a compliance agent integrated directly into Microsoft 365 Copilot, aimed at helping regulated...
Columbia Lloyds Insurance Company has selected ZestyAI’s Risk and Decision Intelligence platform as the regional insurer looks to strengthen underwriting accuracy and property risk visibility across its homeowners portfolio in Texas, Oklahoma and Arkansas.

Columbia Lloyds adopts ZestyAI for property risk analysis

Columbia Lloyds Insurance Company has selected ZestyAI’s Risk and Decision Intelligence platform as the regional insurer looks to strengthen underwriting accuracy and property risk...

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