Ben has worked in the insurance industry for over twenty years, in a range of roles spanning claims and counter fraud. Since 2013, he has been Managing Director of the Insurance Fraud Bureau (IFB).
In 2019, Ben also assumed responsibility as the Chief Customer Officer for the Motor Insurers’ Bureau (MIB), where he runs the management support services that MIB provide to client companies. Ben also leads on all product development and management relating to MIB’s data services, which include MID, MIAFTR, MyLicence and CUE.