James Shafe

Head of Department, Consumer & Retail Policy, Financial Conduct Authority

James Shafe

Head of Department, Consumer & Retail Policy, Financial Conduct Authority

Biography

James is the Head of Department covering policy on General Insurance, Payments, Open Finance and Cryptoassets. He  joined the FCA in 2015 and has led FCA supervision of a variety of firms including life insurers, outsourcers, and investment platforms, focussing on using data to identify key firms and measure progress. Before joining the FCA, James developed financial services policy at Which?, and pensions policy on auto enrolment at NEST (National Employment Savings Trust).