08 Aug 2020
PANEL SESSION: INSURTECH ENHANCING THE CUSTOMER EXPERIENCE
- How is innovation in customer experience changing and what is essential to remain relevant in the market?
- How can insurance providers improve their consumer experience?
- How can new technologies be leveraged to harness the full potential of data and provide a more personalised offering?
- Will COVID-19 change the customer experience for good?
- What challenges do insurance companies face in relation to customer data and technology and how can insurers overcome these challenges to speed up the claims process?