PANEL SESSION: INSURTECH ENHANCING THE CUSTOMER EXPERIENCE

08 Aug 2020
14:00

PANEL SESSION: INSURTECH ENHANCING THE CUSTOMER EXPERIENCE

  • How is innovation in customer experience changing and what is essential to remain relevant in the market?
  • How can insurance providers improve their consumer experience?
  • How can new technologies be leveraged to harness the full potential of data and provide a more personalised offering?
  • Will COVID-19 change the customer experience for good?
  • What challenges do insurance companies face in relation to customer data and technology and how can insurers overcome these challenges to speed up the claims process?
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