Mark Dunlap

Global Solutions Director, Medallia

Mark Dunlap

Global Solutions Director, Medallia

Biography

Mark has spent the last 15 years of his career helping organisations to design and deploy technology that captures signals from customers and employees during their interactions with brands; predict future behaviours based on these signals; and present that information in a way that empowers employees across the organisation to take action.


While working at Medallia for the last 5 years, Mark has seen and played in active role in incredible transformations with financial services organizations. How they apply technology to dissect and interpret voice, video, messages, and ideas in new and powerful ways.


Medallia’s technology is used by global and local companies alike to decrease their costs to serve, increase their revenue, and retain top talent.

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