Real-time analytics and customer engagement platform ZineOne has netted $2.5m in its Series A led by Omidyar Network.
Harvard Business School Alumni Angels, Touchstone Equities, and existing investors Hyderabad Angels and Golden Seeds also participated in the round.
ZineOne is a customer engagement hub that uses machine learning and algorithms to supply banks and retailers with real-time customer engagement. The platform offers a personalised point of interaction for consumers and helps clients to collect data streams in order to build insights.
Banks can use the technology to connect all their customer interactions and receive real-time analytics and intelligence. Customer onboarding and credit card activity tracking is also available to the banks.
California-based ZineOne is used across the US to help connect digital and physical channels to increase sales conversions through personalised experiences. In India, the platform is being implemented to offer a digital experience to help encourage its users to have better financial behaviours and make more savings.
Capital from the round will be used to accelerate sales, marketing and the execution of its product roadmap. ZineOne will also look to secure top talent in the machine learning and AI industry.
Omidyar Network venture partner Ken Miller said, “We are excited to see how artificial intelligence, machine learning, and other new technologies are coming together to personalize and enhance the consumer experience. ZineOne delivers on this promise and benefits banks and retailers who are looking to better serve their clients, but most importantly consumers, who now have products and services tailored to meet their unique needs and delivered when they need them.”
Following the transaction, Miller will join the company’s board of directors.
This funding round brings the company’s total funding efforts to $5m. Last year, ZineOne picked up a $2.5m investment from Golden Seeds Angels and Hyderabad Angels.
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