Business leaders in financial services are better at acknowledging and implementing new technologies into their businesses, according to Fujitsu’s Global Digital Transformation Survey Report 2019.
Having surveyed 900 C-suite members in nine different countries, the information technology company revealed that financial services bosses led the way. In fact, 47 per cent of the companies in this sector had already implemented solutions to adapt to the changing world and seen outcomes of these initiatives. Comparatively, the transportation sector was the second most developed sector with 45 per cent of the businesses surveyed having implemented new tech and seen the results.
Overall, 87 per cent of the people polled had planned, tested or implemented solutions over the past three years in response to digital transformations.
The researchers also looked into the role of trust in a digital economy. For instance, 69 per cent of business leaders accepted that an organization or a person’s trustworthiness may be assessed from their online presence these days. Still, only 56 per cent acknowledged that they themselves may be assessed on their own online presence.
Speaking of trust, Fujitsu also gauged corporate chieftains’ attitudes regarding their trust in artificial intelligence (AI). Overall, they were more eager to entrusting machines with decisions that had little impact on humans. As an example, 22% would be happy to use AI to inspect the quality of a product but only 13 per cent said the same about making a medical diagnosis. When asked what they straight-out wouldn’t entrust the an AI to decide about, 10 per sent said that about quality inspections and 21 per cent said they would not entrust a robot with medical advice.
Corporate head honchos were surveyed from the United States, Britain, Spain, France, Germany, China, Singapore, Australia and Japan.
Copyright © FinTech Global 2019
