Allied Irish Banks taps nCino to provide its new operating system

One of Ireland’s Big Four banks has picked cloud banking system company nCino to provide its new bank operating system.

Allied Irish Banks (AIB) will be using nCino’s solutions as part of its growth strategy. It will begin by using the system in its asset finance division.

“It is more important than ever before to deliver an outstanding experience to our customers, which makes this the right time for AIB to enhance its digital functions and grow its competitive edge,” said Pullen Daniel, managing director at nCino.

“This initial implementation is part of an ongoing process as AIB continues to develop its offerings across the business to meet changing customer needs and match developments in the Irish economy. We’re very excited to be working with AIB as we share their customer-first philosophy. There’s great potential to scale their use of nCino as they continue to expand and grow their competitive advantage as a leader in Ireland.”

AIB maintains more than €143bn in assets and will be implementing nCino’s Equipment Leasing and Finance Solution as well as its customer engagement solution and partner portal functionality.

Peter Swan, head of credit transformation at AIB, added, “It’s important to us to put our customers first, at the same time, however, our employees also expect to have the best technology in order to provide the best services. Using nCino will give both our employees and customers a holistic view throughout all stages of the process.”

Accenture will be acting as the systems implementation partner.

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