Chargeback, the real-time dispute management provider, has closed a $6.6m funding round to accelerate its capacity to help merchants decrease disputes, achieve higher win rates, optimise acceptance rates, and retain more revenue.
The Series A1 round was led by FINTOP Capital and Next Frontier Capital with participation from existing investors including Next Coast Ventures and Kickstart Fund.
“We are thrilled to add rapidly growing Chargeback to our FinTech portfolio,” said John Phillpott, partner at FINTOP. “In a space that is historically labour intensive and slow to adopt technology, the Chargeback SaaS platform has made them a clear leader in the dispute management space. The way Chargeback couples automation, data aggregation and deep insights helps merchants easily and quickly scale, optimize revenue and provide a better customer experience.”
With this investment, Chargeback said it can speed up the development of solutions to alleviate the pain of managing disputes for both US and international merchants.
“The support of FINTOP and Next Frontier allows us to continue to execute on our accelerated growth strategy and innovation goals immediately,” said John Munro, CEO of Chargeback. “With the rise of e-commerce spending during the COVID-19 pandemic, merchants have seen a rise in fraud and disputes. I am thrilled that we are poised to continue our track record of helping merchants retain more of their hard-earned revenue — now and for years to come.”
FINTOP Capital recently supported Trovata’s $4.3m seed funding round.
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