Petriage and Crum & Forster to deliver connected care platform

Petriage, a pet health technology company, has partnered with Crum & Forster Pet Insurance Group, provider of the ASPCA pet health insurance programme, to provide AI-powered pet health tools.

Driven by AI and protected by a US patent, Petriage’s veterinarian-validated teletriage symptom analysis tool informs pet parents with 97%-plus accuracy of the urgency for seeking care for their ailing dog or cat, based on information they input about their pet’s symptoms.

The phone-based Petriage Live consultative triage service provides trusted advice to pet owners any time from a team of licensed veterinary nurses, after a pet owner’s use of the symptom checker.

The service is expected to become available to customers enrolled in the ASPCA Pet Health Insurance and Hartville Pet Insurance programmes, which Crum & Forster Pet Insurance Group provides, in early 2022.

Under the partnership, explained Allon Freiman, Petriage’s chief strategy officer and a co-founder, “Pet parents will be able to access the Petriage symptom checker and the 24/7 Petriage Live service directly from their ASPCA Pet Health Insurance or Hartville Pet Insurance program member centres. For pet parents whose family veterinarians are partnered with Petriage, they will receive the added benefit of having their vet automatically notified of Petriage analysis recommendations.”

Joe Coury, Petriage CEO, added, “Our partnership not only validates Petriage’s innovative and industry-leading approach to Teletriage, it significantly increases the number of pet parents who can benefit from our connected care platform.”

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