RVShare, an RV rental marketplace, has partnered with insurance technology platform DigiSure to enable it to provide insurance in-house.
Founded in 2018 with a team of in-house data scientists, insurance experts, and mobility veterans, DigiSure said it empowers partners, large and small, by allowing them to revise their insurance programmes through incremental improvements or through an enterprise level transformation.
Crum & Forster, a specialty insurance provider, is the insurance provider for the auto liability component of RVShare’s offering. The company said this partnership allows RVshare’s customers access to more robust insurance and protection coverage, enhancing the marketplace experience for RVshare renters and owners.
RVshare selected DigiSure’s digital claim management technology and experienced claim handling team to minimise friction and maximise efficiency throughout the claim process, resulting in an expected 50% faster resolution time, and faster return-to-platform times for vehicle owners. RVshare said its customer support team will continue to offer a rapid and expert response to accidents, including 24/7 emergency roadside assistance.
Mike Shim, DigiSure CEO and co-founder, said, “We’re thrilled to be partnering with RVshare and Crum & Forster to deliver best-in-class insurance and protection products built using RVshare’s unique data and insights. Bringing data, insurance, and technology together to create win-win-win solutions for customers moves our industry forward, and this is a fantastic example of doing exactly that.”
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