Solera, vehicle lifecycle management company, has launched a full-service, virtual auto estimating solution to deliver fast and accurate auto insurance estimates.
Trough four lines of business: vehicle claims, vehicle repairs, vehicle solutions, and fleet solutions, Solera said it is home to many leading brands in the vehicle lifecycle ecosystem.
The company aims to empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement.
Solera said it launched the solution, XpertEstimate, to deliver on customer expectations for fast and accurate self-service solutions and a more simple claims process.
XpertEstimate brings together Solera’s technology and an experienced auto physical damage staff to process estimates quickly, improving customer service and increasing the accuracy for auto damage estimates.
This turn-key solution is highly scalable and built to meet insurers’ needs. Higher staff turnover rates and rising expense ratios are prompting insurers to seek partners to assist with overflow auto claims volume and produce accurate estimates that help customers get back on the road faster.
As insurance customers increasingly expect convenient self-service options, Solera said XpertEstimate allows them to “kickstart their claim” with an easy-to-use text link to Guided Image Capture, which helps users take quality photos of the damage.
Bill Brower, VP industry relations, Solera, said, “The XpertEstimate team has tailored this convenient service to offer a no-code option, allowing insurers to immediately assign new claims for estimates. Our highly skilled auto physical damage staff is equipped to accurately determine repair costs from years of experience in estimating damages and evaluating subrogation claims.
“Coupling this virtual review experience with industry-leading Qapter AI estimating software is the perfect combination to deliver fast and accurate auto repair estimates for a low fee.”
Earlier this year, YouSet, a startup which has optimised the process of buying and comparing home and auto insurance, raised $2.1m in an oversubscribed pre-seed round.
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