Majesco selected by Boston Mutual to enhance the customer experience

January 27, 2023

Majesco, a provider of cloud insurance platform software for insurance business transformation, has been selected by Boston Mutual Life to modernise its core platform and enhance the customer experience.

Majesco works with P&C and LA&H insurers to deliver “outstanding” experiences for customers.

Founded as a progressive life insurance company in 1891, Boston Mutual Life Insurance Company is a national carrier that provides insurance solutions designed for working Americans and their families.

With offices in Canton, Massachusetts, and Omaha, Nebraska, as a mutual company, it is dedicated to acting in the best interest of its policyholders, producers, employees, and its communities.

The company selected Majesco to modernise its core business platform and advance customer experience and engagement.

Paul A. Quaranto, Jr., chairman, CEO, and president at Boston Mutual Life, said, “By partnering with Majesco, we’re able to transform our business and legacy solutions that will offer enhanced experiences for our policyholders, producers and employees.

“We’re focused on doing what’s best for our stakeholders, so we’re excited to invest in advanced technology that enriches the customer experience and empowers us to leverage innovation to better support our mission to make it easier to do business with Boston Mutual Life.”

Adam Elster, CEO at Majesco, added, “We are looking forward to partnering with Boston Mutual Life on their transformation journey. They have over 131 years of experience and success and continue to invest in solutions that keep them at the forefront of the industry. We are honoured they selected Majesco to not only address their current needs but to also provide a foundation for innovation and enhance the customer experience of the future.”

Last year, Majesco acquired SaaS-based InsurTech Global IQX. The acquisition sees Global IQX be pre-integrated with Majesco Policy for the Life and Accident/Health (L&AH) segment and will continue to integrate with other policy solutions as needed by customers.