Cincom’s Eloquence and Sapiens CoreSuite join forces to transform insurance communications


Cincom Systems, a global organisation dedicated to fostering business success through process automation, has partnered with Sapiens International Corporation, a leading software solution provider in the insurance industry.

This partnership aims to boost effective customer communications for Sapiens’ clients utilising the Cincom Eloquence platform.

The reason behind this alliance is to enhance customer experience within the Sapiens CoreSuite offering, allowing for more timely, relevant and personalised communications across the entire policyholder lifecycle. Eloquence, with its comprehensive collection of APIs and exit facilities, is set to simplify integrations.

Cincom Systems, committed to the construction of software solutions that bolster business success, provides customer communications management, configure-price-quote, business application, and development solutions. These offerings aim to enhance an organisation’s capabilities, optimise processes and deliver a superior experience to customers.

On the other hand, Sapiens International Corporation equips the financial sector, specifically the insurance industry, with the means to become digital, innovative and agile. Its cloud-based SaaS insurance platform comes with pre-integrated, low-code capabilities across core, data, and digital domains, accelerating their customers’ digital transformation.

The partnership between Cincom and Sapiens promises to provide simplified and streamlined correspondence processes, improving business efficiency, reducing costs, increasing accuracy, and enhancing the customer experience.

Brian Bish, Cincom Eloquence North America managing director, said, “We are thrilled to partner with Sapiens International Corporation. Together, Cincom and Sapiens will help simplify the correspondence process for users of Sapiens CoreSuite, leading to better customer experience, improved compliance, and brand consistency.”

Amanda Ingram, Sapiens Proposition & Ecosystem manager, added, “Partnering with Cincom enables our customers to leverage cutting-edge software solutions that can help them stay ahead of the curve. The Cincom and Sapiens partnership will provide simplified and streamlined correspondence processes, which can help businesses operate more efficiently, reduce costs, improve accuracy, and provide a better customer experience.”

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