Japanese technology giant Fujitsu is set to trial the use of Generative AI (GenAI) across its banking operations.
The Tokyo-based tech vendor is set to conduct the experiments alongside Hokuhoku Financial Group, in a bid to identify promising use cases for the technology.
As part of the trials, the companies will leverage generative AI technology, including an AI module for conversational AI Fujitsu is offering via its Fujitsu Kozuchi – AI Platform, in the banking operations of Hokuriku Bank and Hokkaido Bank to respond to internal inquiries, generate and check various business documents, and create programmes.
The companies anticipate that Fujitsu’s generative AI technology will enable the partners to conduct trials in a fast and agile manner, without the need to set up a specific testing environment.
Based on the results of the trials, the Hokuriku Bank and Hokkaido Bank will determine concrete usage scenarios with the aim of applying generative AI technology to its actual business operations.
It is not the first time that Fujitsu has sought to trial the use of gen-AI with a Japanese bank. In June it announced such a plan with Mizuho.
A number of Japanese banks have announced plans to experiment with the technology while a number of regulators have also voiced their intention to bring in new rules to govern the use of GenAI tools such as Chat GPT.
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