Reflecting on their collaboration which dates back almost half a decade, Nordic firm Tietoevry has been pivotal in offering SIAM services to Cargotec.
Their expertise lies in seamlessly coordinating and amalgamating service deliveries from an array of both internal and external IT and business process service providers.
This proficiency has significantly streamlined Cargotec’s supplier management, ensuring consistent delivery of high-quality services.
Sanni Kotamäki, director, service management office and projects at Cargotec, acknowledged the invaluable partnership with Tietoevry Tech Services, saying, “Tietoevry Tech Services has been a reliable partner to Cargotec.
“They have helped us streamline the service management processes, improve IT operations, reduce costs, and improve our customer satisfaction. We are confident that they will continue to provide us with the same level of service in the future as well.”
Echoing the sentiments, Veli Pirttiaho, head of SIAM at Tietoevry Tech Services, said, “We are delighted to continue our partnership with Cargotec. Our highly skilled global team has consistently delivered value to Cargotec over the past five years, adapting to customer needs with a mindset of continuous improvement. We will continue to do exactly this also in the years to come with Cargotec.”
The move solidifies Tietoevry’s commitment to enhance IT operations, nurture business growth, minimise expenses, and boost operational efficiency is commendable, all while preserving their hallmark of high service quality.
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