QBE and Novidea join forces to supercharge insurance processes in Canada


QBE Canada, a key player in the global insurance market, has linked with Novidea, renowned for its cloud-based insurance management platforms.

QBE, part of the illustrious QBE Group operating in 28 countries, is making a significant push in the Canadian market, with Novidea’s innovative technology standing as a cornerstone in this venture.

The partnership’s primary aim revolves around QBE’s intention to expand significantly within Canada. By harnessing Novidea’s state-of-the-art platform, QBE aims to streamline its business operations, from customer insurance journeys to policy management. This collaboration is set to introduce seamless automated workflows throughout the entire insurance distribution, marking a transformation in QBE’s service delivery.

QBE stands as a global insurance and reinsurance powerhouse, offering a breadth of services across multiple countries. Its goal to scale business in Canada reflects its ongoing commitment to growth and service excellence. On the other side, Novidea steps in with a cloud-native, data-driven platform that significantly alters the operational landscape for insurance firms. Their model, focusing on enhanced quote and bind functions, promises a new era of efficiency and customer service for QBE.

This partnership goes beyond conventional growth parameters. Novidea’s platform will also equip QBE with superior workflow automation, bordereaux processing, and robust integration features. These functionalities are designed not just to simplify, but also to refine processes, cut down manual labour, and foster overall organisational optimisation.

In the words of Ben Hunter, director of Canada, QBE, “We selected Novidea because of their expertise in delivering global solutions within the insurance industry, including working with Lloyd’s. Their cloud-based platform’s end-to-end, data-driven capabilities will enable us to optimise our business processing whilst enhancing customer service.”

Expressing equal enthusiasm, Ben Potts, MD, UK, Novidea, highlighted, “We are delighted to have been selected by international insurer QBE. Working together in partnership will be a game-changer, as our platform will support QBE’s ambitions in terms of customer service, operational efficiencies, and business development in the region.”

Additionally, the collaboration promises far-reaching impacts with the platform offering universal access to critical data and analytics. This feature ensures an all-encompassing view of the business, boosting Management Information systems and ultimately setting new standards in the InsurTech space.

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