Meritage Jewelers has forged a strategic partnership with Jewelers Mutual Group, selecting them as the preferred business solution provider to elevate customer experience through the LUX Digital Vault mobile app.
This collaboration aims to redefine how customers safeguard their jewellery purchases and maintain connectivity with their collections and trusted jewellers, all through the innovative InsurTech solution provided by the cloud-based Luxsurance platform.
By leveraging Jewelers Mutual’s cutting-edge Luxsurance platform, embedded within the LUX Digital Vault app, this partnership intends to provide customers with an unparalleled experience in documenting, managing, and insuring their valuable possessions, especially jewellery, using cloud-based technology.
The app also introduces a unique 15-day insurance offer, allowing customers to protect their new purchases while evaluating their insurance needs, eliminating the necessity for an upfront payment. This strategic move aligns with Meritage Jewelers’ ethos, ensuring customers can enjoy their jewelry without concerns upon leaving the store.
Mark Motes, owner of Meritage Jewelers, said, “We are thrilled to join with Jewelers Mutual and offer our customers the LUX Digital Vault. It adds credibility for our customers to know we’re working with jewellery insurance experts, and we get to bring the ‘cool factor’ to the next generation of jewellery shoppers.”
“Jewelers Mutual is setting new standards in technology, and by offering this app to our customers, we are confident it will not only meet but exceed their expectations and ensure their continued loyalty,” he continued.
Mike Alexander, Chief Operating Officer at Jewelers Mutual, said, “We are excited to welcome Meritage Jewelers to our network of jewelers using the LUX Digital Vault. By offering this free app, they demonstrate their commitment to their customers and to the jewelry industry as a whole.”
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