North Star Mutual Insurance Company has revealed that it has partnered with InsurTech leader Kalepa to utilise the firm’s award-winning Copilot underwriting platform.
In this collaboration, North Star initially implemented Kalepa’s Copilot in June 2023. The deployment aimed to enhance underwriting processes across property, liability, and umbrella lines of business.
Since then, underwriters have experienced improved risk analysis capabilities, enabling more profitable underwriting for core business sectors, including service risks, retail operations, restaurants, and churches.
North Star Mutual Insurance Company CEO, Pete Hellie, said, “Underwriting profitability is critical for North Star Mutual to provide long-lasting coverage for our policyholders as we continue into the future. A comprehensive understanding of risk and exposures is very important to us and our reinsurance partners, and Copilot is one of the solutions we use to help us deliver higher quality underwriting. It is our priority to meet the ever-changing needs of our customers, and supporting our underwriters with Copilot allows us do that efficiently.”
Todd Bossuyt, COO at North Star Mutual, said, “Underwriting is complex, and Copilot simplifies that process. Implementation was turnkey and saved us from some of the frustrations we have experienced in the past with outdated systems. We continually strive to incorporate innovation and technology to better serve our customers and appreciate Kalepa’s partnership in helping us accomplish our underwriting and operational goals.”
Paul Monasterio, CEO of Kalepa, said, “We are thrilled to partner with North Star Mutual and bring the power of Copilot to their underwriting team. Since we launched the insurance industry’s first Copilot in 2018, we have dedicated ourselves to building impactful technology that empowers underwriters. Today, Kalepa’s Copilot continues to be the underwriting workbench of choice for mutual insurers, and we are proud to help commercial insurers of all sizes achieve underwriting excellence across lines of business. We commend North Star Mutual on their strong 100+ year legacy of delivering critical protection to businesses, farmers and homeowners.”
The collaboration signifies Kalepa’s dedication to enhancing underwriting performance and driving profitable premium growth for the commercial insurance industry.
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