AI investment surges as financial firms seek operational excellence and data accuracy

AI

A recent study by Alveo has shed light on the adoption and implementation of AI across various business functions within the financial sector.

According to the research – detailed by FinTech Finance – which surveyed senior decision-makers from financial services firms in the UK, the US, and the DACH region, a notable 41% have extensively deployed AI across their operations, showcasing a deliberate move towards embracing this transformative technology.

The study further reveals a dichotomy within the sector, illustrating a divide between firms that have adopted a holistic, enterprise-wide approach to AI deployment and those that have taken a more cautious, limited approach. Interestingly, companies with a workforce ranging between 500 to 5,000 employees are at the forefront of this adoption, with over half (54%) leveraging AI across different business functions, compared to only 26% of smaller firms.

Alveo’s CEO, Mark Hepsworth, provided insights into these findings, highlighting the nascent stage of AI adoption within financial services. “The use of AI across financial services organizations today is still in its infancy.

“While a significant proportion of firms have dived in to deploying AI strategically across their entire operations, others have looked to dip their toes in the water at this stage and are waiting to see how the market evolves in the coming months and years. We would expect to see the proportion of firms deploying AI extensively over time to ramp up as the market matures,” he said.

The research also touches on regional disparities in AI adoption challenges, with the US grappling with a scarcity of skilled AI professionals and the UK facing issues related to AI bias and data integration complexities. Conversely, the DACH region cites technological limitations and data quality concerns as predominant hurdles.

Moreover, the survey underscores a bullish outlook on AI investment within the sector, with a significant 34% of respondents anticipating a more than 50% increase in AI spending for data management in the coming two years. This sentiment is particularly strong among asset managers, who are poised to lead the charge in harnessing AI for enhanced data management, a critical component of financial services that underpins operational efficiency and decision-making.

Hepsworth further elaborated on the potential of AI to revolutionize data management practices. “It is no surprise that firms are choosing to invest strongly in AI to enhance their data management. Data management is a foundational discipline in financial services, as good and timely data benefits all business functions and is a massive productivity booster,” he explained. The integration of AI not only promises improved data accuracy and operational efficiencies but also heralds a new era of innovation within financial services, driven by informed decision-making and strategic foresight.

As the financial industry continues to navigate the complexities of digital transformation, the findings from Alveo’s research offer a compelling glimpse into the future of finance – a future where AI plays a pivotal role in shaping the landscape of financial services.

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