EverBank enhances digital services through strategic alliance with Backbase

EverBank enhances digital services through strategic alliance with Backbase

Backbase, described as the global leader in Engagement Banking, has entered into a strategic partnership with EverBank, known for its comprehensive financial services across consumer and commercial sectors. 

The partnership between Backbase and EverBank is designed to enhance EverBank’s commercial and treasury banking capabilities.

Backbase offers the Engagement Banking Platform, a cutting-edge solution acclaimed for its flexibility and comprehensive functionality tailored to modern banking needs. EverBank has opted for this platform to revamp its online commercial and treasury services, which will facilitate a range of financial operations including domestic and international transfers, ACH transactions, FX dealings, and real-time fraud monitoring.

EverBank’s strategy involves utilizing the Backbase platform to manage a robust digital transformation agenda. This includes expanding their customer base and service offerings significantly, which is crucial for maintaining a competitive edge in the digital era. On the other hand, Backbase will provide EverBank with an architecture that supports extensive payment systems and sophisticated financial operations, thus serving larger commercial clients and treasury demands more effectively.

Additional insights into the partnership will be presented at the Engage Americas event in Miami on April 23, 2024. The event will cover further details about the collaboration, including sessions and speakers from both companies.

EverBank SVP, Head of Digital Innovation and Transformation, Colby Mangers said, “We chose Backbase not only for their client-focused philosophy and approach, but also the platform’s flexibility and functionality, which are vital for realizing our long-term strategic goals.

“The platform’s modern architecture will help fuel our digital transformation needs now and into the future. As a digital bank with a growing national footprint, we plan to grow exponentially by expanding our service offerings and customer base.”

Backbase Managing Director and Head of Enterprise Sales, Rich Kiel, said, “We’re proud to be a part of EverBank’s ongoing digital transformation and are committed to enhancing their customer experience, strengthening their competitive edge and fueling their future growth.”

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