Open, a global embedded insurance partner, has introduced a new travel insurance offering tailored to meet the diverse needs of individual travellers and travel providers.
This latest product integrates Open’s Instant Claims technology and introduces Smart Flight Delay, a feature designed to automatically provide lounge passes to customers and up to four companions for flight disruptions of 60 minutes or more, according to InsurTech Insights.
The aim of this innovation is to offer timely assistance to travellers without the hassle of filing a claim.
The travel insurance product by Open follows their digital-first approach, enabling customers to conveniently manage their policies, personalise their coverage, and access support whenever required.
It is crafted to provide customised complimentary coverage for banking, telecommunications, and payment card partners, ensuring that customers receive trip protection tailored to their specific needs.
Moreover, the platform empowers travel providers to seamlessly integrate travel insurance into existing products and services or offer standalone travel insurance for digital brands. This flexibility enhances their portfolios and allows them to create attractive offerings in various contexts.
Sam Hoppe, Chief Commercial and Insurance Officer UK at Open, stated, “Our excitement around our latest travel insurance launch comes from bridging the gap between modern digital travel experiences and innovative insurance solutions.
“The frictionless tech driven journey that travellers expect from airlines and OTAs should seamlessly extend to insurance and that hasn’t been the case up until now and is where we are aiming to lead the way.”
“There are some exciting developments on the horizon for 2024 as we look to expand more travel features further down the line, including instant claims and cash settlements and a pay with points feature which promises continued evolution in the travel insurance landscape.”
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