CLARA Analytics, a prominent provider of artificial intelligence (AI) technology for insurance claims optimisation, has announced two significant appointments.
Wayne Chung joins as the company’s new Chief Technology Officer, bringing extensive cybersecurity and AI expertise, while insurance industry veteran Mark Tainton assumes the role of Chief Customer Officer.
The firm specialises in AI-driven solutions for insurance claims optimization. Leveraging advanced AI technology, it assists insurers in streamlining claims management processes, improving efficiency, and delivering exceptional customer service.
Chung, with a distinguished background as the former CTO of the Federal Bureau of Investigation (FBI), possesses a wealth of experience in cybersecurity, AI, and systems engineering.
His prior roles include serving as the CTO for BlueVoyant and as an Innovator-in-Residence at the National Security Agency’s Cybersecurity and Computer Network Operations Mission.
On the other hand, Tainton, a seasoned professional with over three decades in the insurance industry, brings deep expertise in data science, AI, business intelligence, and risk management.
He has held positions at prominent organisations such as Ventiv Technology, Calamos Investments, and Aon Risk Solutions, showcasing his extensive industry experience.
In a statement, Heather H. Wilson, CEO of CLARA Analytics, expressed confidence in the new appointments, stating, “Insurers are just beginning to understand how profoundly AI can impact their business. We’ve been relentless in pushing the envelope on innovation and customer value with a hyper-focus on privacy and security. Wayne Chung and Mark Tainton are the kind of high-caliber leaders who can help CLARA to build even stronger momentum in the year ahead, driving our commitment to game-changing ROI for our clients.”
Chung added, “CLARA is on the leading edge of a very exciting transformation. I’m delighted to be joining a winning team at a moment in time when the ROI of this technology is growing so rapidly.”
Tainton echoed those comments, remarking that “CLARA has positioned itself on the leading edge of AI for insurance claims. The company delivers value because it’s so intensely focused on real-world use cases that deliver outstanding customer benefits. It’s a very exciting time to be joining the CLARA Analytics team.”
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