This expanded partnership will enable AXIS to streamline key processes, particularly in submission clearance, and improve customer service delivery across its markets.
AXIS operates in multiple international markets, including Bermuda, the U.S., Europe, Singapore, and Canada.
The company will use mea’s GenAI-powered platform to automate and accelerate inbound submission management, significantly reducing the need for manual interventions.
Previously, AXIS had utilised mea’s AI solutions to process new business submissions, and this broader partnership aims to deliver further operational improvements.
This collaboration underscores AXIS’s commitment to digital transformation and improving service efficiency for its global client base.
As both companies deepen their partnership, the use of mea’s AI-driven technologies is set to play a critical role in AXIS’s long-term strategy to deliver faster, more accurate services.
Martin Henley, CEO of mea platform, said, “We are excited to renew and significantly expand our collaboration with AXIS. This agreement reaffirms our mutual commitment to deploying innovative technology solutions that drive long-term value for insurers. At mea, we are focused on simplifying insurance processes, improving efficiency, and helping our clients achieve their business goals.”
Steve Lord, global chief information officer at AXIS, also highlighted the benefits of the partnership, “At AXIS, we are committed to harnessing the transformative power of Artificial Intelligence (AI) to deliver better outcomes for our customers, business partners, and shareholders. The renewal and expansion of our partnership with mea platform further strengthens our ability to enhance the services we offer and support our clients more effectively.”
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