NatWest Group, one of the UK’s largest banking organisations serving over 19m customers, has expanded its collaboration with NCR Atleos Corporation to modernise its self-service banking channel and lay the groundwork for future innovations.
The move will enable NatWest to streamline its ATM availability, and accelerate the deployment of new services across its network.
The partnership involves upgrading over 5,500 ATMs and multi-function devices across NatWest Group’s network.
This refresh will feature NCR Atleos’ innovative technology, including 19” touchscreen interfaces, aimed at improving usability and ensuring secure, uninterrupted access to cash and financial services.
By enhancing its self-service infrastructure, NatWest seeks to position itself as a reliable banking provider for its 19m customers and wider UK communities.
Richard Talbot, head of cash and self-service at NatWest Group, said, “We are on a journey to deliver a next generation self-service refresh across our software and customer facing technology. NCR Atleos’ flexible, scalable self-service platforms and proven expertise are helping us build the framework that will enable future agility, innovation and growth in the self-service channel. We look forward to exploring future self-service innovation with our trusted partners at NCR Atleos.”
Diego Navarrete, executive vice president, global sales for NCR Atleos, added, “As customer expectations for seamless banking interactions continue to grow, financial institutions need the right self-service technology to stay ahead of the curve. We are proud to support NatWest Group in their initiative to transform their self-service channels, ensuring secure, convenient and dependable access to cash and financial services for their customers.”
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