DXcharts enhances platform with Devexa integration for seamless support

February 10, 2025

DXcharts has expanded its capabilities by integrating Devexa, an AI-powered assistant developed by Devexperts, into its charting library.

This move aims to enhance the support brokerages receive when incorporating DXcharts into their platforms or performing maintenance and updates.

With this integration, brokerages can now access Devexa directly within the DXcharts software. The AI assistant, embedded as a widget, provides assistance to developers handling integrations, updates, or troubleshooting issues. Devexa can answer queries related to customisation, integration challenges, or cases not covered in existing documentation.

DXcharts product manager Denis Krivolapov said, “This is a really positive development for DXcharts, providing advanced assistance for brokerages who have chosen to integrate our product. This assistance will be readily available, directly from within DXcharts, making interactions both immediate and seamless.”

DXcharts is known for its advanced charting solutions, offering customisation capabilities and detailed documentation. It supports existing orders and positions, provides diverse layout options, facilitates instrument comparisons, and includes an extensive indicator library along with a suite of drawing tools.

The integration of Devexa introduces multiple advantages for developers, particularly through its natural language processing capabilities. The AI assistant enables users to interact in a conversational manner, ensuring quick and intuitive responses. Devexa also features an extensive knowledge base, allowing it to address common queries without the need for human intervention.

Krivolapov added, “Devexa will make the onboarding process even smoother for brokerages integrating DXcharts by ensuring developers can access the information they need immediately, and directly from within the platform. Whilst the DXcharts support team will always be on call to assist wherever necessary, Devexa will ensure responses to any queries that do not require the team’s intervention are delivered immediately and in a hassle free manner.”