The Midcounties Co-operative has introduced a new digital Member Investment Portal to improve how members interact with and manage their investments in the Society.
The move marks a step forward in the Society’s drive for fairness, transparency, and long-term community benefit, bringing member investment into a modern, user-friendly online environment.
The platform was developed in collaboration with Mutual Vision, a FinTech firm known for its work in core banking technology. The new solution allows Midcounties members to view and manage their investments digitally for the first time. Until now, this process relied on manual methods such as paper forms, email submissions, or traditional bank transfers.
This marks a significant digital transformation for the Society, making the investment process not only easier for members but also more efficient for internal teams.
Members can choose to invest through a standard share account—automatically opened upon joining—or opt for fixed-term investments. All investments contribute to the Society’s long-term impact strategy, which includes funding new trading sites, expanding services, and supporting environmental initiatives such as reducing carbon emissions and improving energy efficiency.
The Society recently reported its highest-ever level of member equity, and the new investment platform is expected to extend access and appeal to an even broader segment of its membership base.
The Midcounties Co-operative chief information officer Jacob Isherwood said, “As a Co-operative we look after member’s money to help invest in the Society and doing good for their communities. We wanted to choose a savings platform that would ensure we keep their money secure while improving how we manage and monitor their investments.
“Mutual Vision have been a fantastic partner for us as not only did their technology support our requirements well, but they’ve also adapted to support the additional needs of a co-operative. It’s also a bonus that their support of many existing mutual customers aligns with our values.
“We’ve worked collaboratively with the team at Mutual Vision to get the system live and hope our members enjoy the ability to see their investments and how they’re performing online.”
Mutual Vision CEO Tim Bowen said, “Mutual Vision (MV) are delighted that The Midcounties Co-operative (TMC) have gone live with MV’s Core and Online Banking platform. We fully replaced TMC’s existing core banking system and delivered a new online banking solution. Prior to going live, TMC processed customers by phone, post, or cheque. This digital transformation for member need is a rare success story of a tech company migrating their core with a full data migration in 13 months.
“Our approach is fast, flexible, and above all practical. It also gives TMC access to future innovation in the form of MV’s new solutions such as MV Engage.”
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