M47 AI COMPANY, a consultancy specialising in artificial intelligence solutions, has launched its new platform CLAIMS47 to modernise claims handling in the insurance sector.
The product addresses rising demand for faster, more accurate claims processing while maintaining compliance and service quality, according to InsurTech Insights.
The firm is hoping to help insurers replace outdated manual workflows with digital-first systems.
CLAIMS47 combines document classification, automated data extraction, semantic claims understanding and fraud detection in a workflow-aware system tailored to each insurer’s needs. It is designed to cut paperwork, reduce delays and boost customer satisfaction.
By automating repetitive tasks, the system allows staff to focus on predictive analytics, customer service and product development.
M47 AI COMPANY said this balance of efficiency and quality will help insurers deliver more competitive and personalised services.
The platform is modular and scalable, enabling phased rollouts that accelerate return on investment while reducing risk. Improvements in decision accuracy, customer satisfaction and Net Promoter Scores (NPS) are highlighted as key benefits.
“At M47 AI COMPANY, we believe digitalisation is not about replacing people with machines, but about redesigning processes so people can focus on what truly matters: helping customers and creating value,” M47 AI COMPANY head of revenue and strategy Ángel Pavón said.
With CLAIMS47, M47 AI COMPANY is positioning itself as a technology partner for insurers pursuing greater agility, efficiency and customer-centric service.
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