Strickland Solutions has been partnered with M-Files’ for over a decade as an M-Files reseller, completing over 350 implementations during their 14-year collaboration.
M-Files recently sat down with CEO Sandra Bembenek and partner and solutions architect Jonathan Dent.
According to Strickland, the company’s partnership with M-Files began with a shared commitment to customer experience. Fourteen years ago, Strickland Solutions sought a document management platform capable of connecting data across multiple systems. After testing M-Files internally, the team was convinced by its power and simplicity.
Strickland said, “We love our customers, and we see M-Files also putting the customer experience at the top of mind. Fourteen years ago, we were looking for a platform that could integrate multiple systems to bring that data into documents. We found that in M-Files and decided to try it out ourselves—truly drinking our own champagne. From that moment, we knew that we could rely on M-Files to deliver that delight factor for our customers and we’ve never looked back.”
Since joining the M-Files Partner Program, Strickland Solutions has seen what it calls a “game-changer” for its business. The firm highlights the strong technical support and training resources available, alongside the collaborative partner community. “The support we receive is exceptional—whether it’s from our dedicated partner manager, the product team, or through ongoing sales and technical training. M-Files not only provides tools but invests in their partners,” Strickland said. The company adds that M-Files’ investment in its partner network has allowed it to remain at the forefront of AI-driven document management and intelligent workflows.
Based in Texas, Strickland Solutions brings particular expertise to the energy sector, reflecting the region’s industrial heritage. The team tailors M-Files to handle complex regulatory and technical challenges, often using out-of-the-box functionality and prebuilt modules. When needed, Strickland’s developers design custom vault applications to meet specific business needs.
What the team values most about M-Files, they say, is its metadata-driven approach. “
Using metadata to find and work on your documents, as well as driving workflow, collaboration, integrations, and permissions gives you a high quality result every time. And by design, M-Files makes it difficult for a user to make a mistake that is unrecoverable, giving a sense of security to users and less stress for the IT department. Add on to this AI and you have the best product on the market.”
As Bembenek and Dent put it, their mission is simple: to make technology work harder for businesses.
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