Trulioo expands identity platform for fraud defence

Trulioo

Trulioo has unveiled its next-generation identity capabilities to enhance digital trust across the entire customer journey.

The company, known for its extensive coverage in both person and business verification, is introducing innovative upgrades that strengthen fraud prevention, improve transparency and streamline digital experiences for businesses and individuals.

The launch comes as the demand for secure, seamless and trustworthy digital interactions continues to rise amid evolving fraud tactics and increasing regulatory scrutiny. Trulioo’s latest developments aim to redefine how organisations manage verification, compliance and ongoing risk assessment in an increasingly complex digital environment.

Headquartered in Vancouver, Trulioo is recognised as a leading player in the global identity verification market. The platform provides a comprehensive suite of identity and business verification solutions, enabling financial institutions, FinTech firms and global enterprises to meet regulatory obligations while maintaining a frictionless user experience. Its technology is designed to power onboarding, compliance and monitoring workflows across jurisdictions.

The newly launched enhancements expand Trulioo’s position as a global standard for digital trust, with new features spanning biometric authentication, document verification and Know Your Business (KYB) intelligence. These innovations are powered by AI and machine learning to ensure more accurate fraud detection and a smoother user experience.

Among the standout upgrades is the advanced document verification capability, which uses sophisticated AI to identify fraudulent documents while reducing customer friction. A redesigned customer portal powered by a next-generation API framework offers real-time visibility into verification outcomes, while the “known faces” feature recognises returning trusted users and flags repeat fraudsters through biometric authentication. Early findings from a financial services provider showed a 15% reduction in repeat fraud and a 12% decrease in manual reviews following implementation.

Trulioo has also introduced a redesigned software development kit (SDK) with a more intuitive user interface to streamline onboarding and reduce customer drop-offs. Additionally, new tamper-detection tools now safeguard non-ID documents such as bank statements and utility bills, helping businesses identify inconsistencies before they escalate into compliance risks.

The company is also broadening its KYB offering into a full-fledged risk intelligence layer. The solution continuously monitors business status changes, ownership transfers and sanctions exposure, automatically alerting users to potential compliance breaches. AI-driven web and social analytics add another layer of security, verifying company legitimacy and identifying inconsistencies across digital channels. Trulioo’s business risk and reputation scoring system combines registry data, behavioural insights and network associations to offer a comprehensive risk profile.

Trulioo chief product officer Zac Cohen said, “Trust is the currency of the digital economy. Verification alone is no longer enough. Enterprises rely on real-time intelligence that keeps pace with regulatory change, evolving fraud tactics and new business models. The latest Trulioo innovations are designed to give our customers an advantage in the markets they serve. That’s how Trulioo helps enterprises win in today’s fast-moving, regulation-driven markets.”

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