Duck Creek Technologies, a global P&C insurer, has been selected by Frankenmuth Insurance to modernise its agency and producer management capabilities as part of the insurer’s wider digital transformation programme.
The firm is set to deploy its Duck Creek OnDemand Distribution Management to replace Frankenmuth’s legacy agency and producer management system.
The platform is now live and supports multiple lines of business, including commercial, home, auto and life insurance.
The insurer distributes personal, commercial and life insurance products through more than 800 independent agencies across 15 US states. By moving to Duck Creek’s line-of-business agnostic Distribution Management platform, Frankenmuth aims to improve operational efficiency, enhance compliance oversight and deliver a better experience for its agency partners.
“Partnering with Duck Creek and implementing OnDemand Distribution Management gives us the agility and insight to better support our agents and partners while making it increasingly easy to do business with Frankenmuth,” said Curtis Williams, Chief Information Officer at Frankenmuth Insurance. “This platform enhances efficiency, increases visibility, and empowers the agency management team with the tools they need to stay compliant — all while delivering a better experience for our agency partners.”
Duck Creek OnDemand Distribution Management is a SaaS-based platform designed to manage the full producer lifecycle, including onboarding, licensing and compliance, compensation, performance tracking and relationship management. The system is intended to automate manual processes, improve transparency and allow insurers to respond more quickly to regulatory and market changes.
“Frankenmuth’s decision to modernise with Duck Creek OnDemand Distribution Management demonstrates their commitment to delivering an exceptional experience for their agency partners,” said Chris McCloskey, Chief Operating Officer, Duck Creek Technologies. “Our SaaS-based platform equips insurers with the agility, automation, and intelligence needed to strengthen partnerships, drive efficiency, and stay ahead in a rapidly evolving industry.”
Keep up with all the latest FinTech news here
Copyright © 2026 FinTech Global
