Feedzai, a provider of AI-native financial crime prevention technology, has introduced Farol, an embedded AI agent designed to cut the time banks spend on fraud investigations and improve how risk teams detect threats.
The agent sits inside Feedzai’s RiskOps Studio, which means analysts can use it without leaving the software they already work in.
Farol offers conversational intelligence, automated analysis of how fraud rules are performing and contextual summaries of cases. Feedzai positions it as a permanently active assistant that helps fraud departments increase output without expanding their resources.
The release comes as the cost of tackling fraud rises on several fronts. Compulsory reimbursement regulations are raising banks’ exposure to losses, while spending on technology and on manual reviews continues to grow.
Feedzai argues that many agentic AI deployments fall short because third-party models are cut off from live transaction data.
Its own research found that 68% of financial institutions are currently trialling agentic AI, yet most of these projects have not produced efficiency gains. Farol is intended to close that gap by working inside existing risk workflows, supplying full context, clear audit trails and the ability to act autonomously without changes to core systems.
Farol arrives with several dedicated skills. Its Risk Strategy function examines rule sets, flags rules that create noise without catching fraud and proposes tighter thresholds, turning rule maintenance from a job of days into one of minutes.
The Investigations skill gathers and condenses alert data quickly, and Feedzai says it has cut alert handling times by 20%. A Knowledge feature acts as a built-in product expert that answers questions about using the platform inside the interface. The SAR Drafting skill produces Suspicious Activity Reports up to 12x faster by reducing the manual work of collecting and summarising information.
Feedzai builds AI for financial crime prevention, with previous work spanning operational machine learning, explainable model outcomes, real-time cross-channel risk decisioning and federated network intelligence. Farol runs within each institution’s own environment, so the data and insights it produces remain inside the customer’s estate.
Feedzai chief product officer Pedro Barata said, “Fraud teams don’t need another tool to check; they need an agent that already knows their environment and the problems they want to solve.
“The Feedzai Farol agent puts actionable intelligence directly in the hands of the people fighting fraud every day. It surfaces the right information faster, takes repetitive work off their plate, and gives analysts the speed and confidence to act, so banks can focus on what matters, which is keeping their customers safe.”
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