Duck Creek Technologies introduces Payments Facilitator to streamline insurance transactions

Duck Creek Technologies, an intelligent solutions provider shaping the future of property and casualty (P&C) and general insurance, has launched its latest insurance-focused payments solution to modernise and simplify payment processes for insurance carriers.

Duck Creek Technologies, an intelligent solutions provider shaping the future of property and casualty (P&C) and general insurance, has launched its latest insurance-focused payments solution to modernise and simplify payment processes for insurance carriers.

The launch of Duck Creek Payments Facilitator addresses the growing need for seamless digital payment solutions in the insurance industry.

As insurers continue to face increasing demands for speed, security, and efficiency, the new product is designed to streamline both premium collections and claims payouts.

Duck Creek Technologies specialises in offering intelligent, cloud-based solutions for the P&C insurance industry. The company’s offerings help insurers automate and optimise their operations, providing them with the tools needed to remain competitive in a rapidly evolving market.

The Duck Creek Payments Facilitator is a comprehensive, end-to-end payment platform that supports global transactions.

By integrating real-time payment technologies, such as FedNow, with traditional payment methods, it allows insurers to efficiently collect premiums and disburse funds. The solution also features Banking as a Service (BaaS) functionalities, enabling transactions via push-to-card and digital wallets.

In addition to the Payments Facilitator, Duck Creek Payments also includes the Payments Orchestrator, launched earlier this year. The Payments Orchestrator is designed to integrate smoothly with insurance carriers’ existing systems, reducing implementation time and costs while ensuring access to the global payments ecosystem.

Duck Creek Technologies continues to innovate with solutions that address the complex operational demands of the insurance sector.

The Payments Facilitator is a key part of the company’s broader strategy to enhance flexibility and operational efficiency for carriers, while also improving the experience for policyholders, agents, and vendors.

“In today’s fast-evolving insurance landscape, carriers require more than just transactional solutions. They need a secure, agile, and future-proof approach to global payment processing,” said Jess Keeney, Chief Product and Technology Officer at Duck Creek Technologies. “The Duck Creek Payments Facilitator delivers exactly that—enabling insurers to effortlessly manage instant claims payouts to real-time premium payments—all from a single, proven solution.”

“As we continue to innovate and expand our offerings, our focus remains on solving the most critical challenges our insurance clients face,” said Michael Jackowski, Chief Executive Officer of Duck Creek Technologies. “The Duck Creek Payments Facilitator is designed specifically to address the unique operational demands of insurance carriers. By embedding this capability into our broader platform, we’re offering carriers a holistic approach that supports flexibility, boosts efficiency, and helps our clients deliver a frictionless experience for policyholders, agents, and vendors.”

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