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As the world treads towards digitalisation, wealth management firms must keep pace with changing technologies by preparing their operations for the digital age.

With more than a year of lockdowns and restrictions, the insurance industry has changed following the Covid-19 pandemic and customer experience might be the new key to success for firms.

The wealth management industry is facing unprecedented change from numerous directions. David Simpson, Head of EMEA at GBST, argues that firms need to adapt to the new world or risk being overtaken by the competition.

Having raised its largest round of funding yet amidst the pandemic, TAINA is now ramping up its international expansion plans.

The current way banks are handling money laundering alerts is not sustainable. If they do not want to continue rapidly expanding compliance teams each year, they need to look towards automation technology.

People, product and customers are Ideagen’s three pillars that have helped it become a tour de force in the compliance space, with it spanning 18 countries and 6,000 clients.

Streamlined customer experiences are becoming increasingly important for insurers and to achieve this they need to implement an omnichannel experience, according to Scanbot CEO Christoph Wagner.

While small businesses might feel they are too small to be a victim of a cyber-attack, that is not the case and cyber insurance should no longer be seen as a luxury.

With every opportunity digital technology has provided to banks, customers and counterparties, it has also altered existing risks and often introduced new ones. While digital transformation is creating major opportunities, understanding and navigating through those risk areas is critical.

While several key technologies are driving InsurTech growth, the rise of AI and chatbots have revolutionised the industry, says e-bot7 VP strategic development Mark Dembo.