Transforming customer experience in insurance claims handling
In the realm of insurance, the claims process stands as a pivotal point in shaping overall customer satisfaction. Simplifai explores this process from the handlers’ perspective, to give valuable insights into how to improve it across various insurance lines and regions.
What are the key governance, risk and compliance trends in 2024?
In ViClarity’s recent annual GRC trends report, the company focused on the key trends which are impacting many industries throughout 2024.
Pacific Life and Selerix join forces for real-time benefits administration
Pacific Life’s Workforce Benefits business, a leading provider of employee benefits solutions, has announced its integration with Selerix, a comprehensive benefits administration platform.
Liz Oakes, Carolyn Wilkins appointed to key roles on UK Financial Policy Committee
The Financial Policy Committee (FPC), pivotal in shaping UK financial policies, has welcomed Liz Oakes as a new external member and confirmed Carolyn Wilkins...
Arch Insurance names new deputy CEO
Arch Insurance International, a leading insurance company, has announced the appointment of Kirsten Valder as Deputy CEO, effective immediately.
IBM acquires HashiCorp in a $6.4bn deal to enhance hybrid cloud capabilities
IBM has acquired HashiCorp a multi-cloud infrastructure automation firm, at a deal valued at approximately $6.4bn, with IBM offering $35 per share.
Paystand acquires Teampay to redefine B2B payments
Paystand, the global leader in blockchain-enabled B2B payments, has acquired Teampay, an industry-leading spend management software.
Unlocking front office potential: The shift from manual KYC to automated processes
The role of front office staff is crucial in driving revenue, yet the burden of KYC onboarding can significantly impede their productivity. Transitioning from...
Dripos raises $11m to revolutionize coffee shop management
Dripos, a trailblazer in the FinTech sector focused on coffee shops, has announced a significant financial milestone, securing $11m.
Dropzone AI secures $16.85m in Series A to boost cybersecurity operations
Dropzone AI, a pioneering cybersecurity company, has successfully secured $16.85m in Series A funding round.
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