Why financial institutions should invest in empathy
In an era where the customer experience has become more important than ever, ensuring your service is not only efficient but also highly customer-centric.
Why a strong digital offering is important for wealth managers to keep customers
A fifth of retail investors have stopped using a wealth management service due to a weak digital offering, new research from Nucoro claims.
eflow Global’s solutions to FCA’s Market Watch 74 transaction reporting concerns
RegTech firm eFlow Global recently took the opportunity to describe how it can provide solutions to key transaction reporting concerns.
Vivid Money bags $60m Series B to expand across Europe
Berlin-based challenger bank Vivid Money has raised $60m from a Series B funding round led by Greenoaks.
The comprehensive guide to sanctions compliance in international trade
Sanctions compliance involves adhering to laws, regulations, and standards from national and international bodies to prevent dealings with sanctioned entities.
A market guide for customer communication management
Customer communications play a critical role in delivering customer experiences across print and digital channels, particularly in highly regulated markets. Software company Smart Communications has revealed a number of key insights and recommendations about customer communication management (CCM).
Autonomous checkouts platform Standard Cognition acquires DeepMagic
Autonomous checkout service provider Standard Cognition has acquired DeepMagic to support its own platform.
GEF fuels Brazil’s green future with $214m climate solutions fund
GEF Capital Partners has announced the successful final close of the GEF LatAm Climate Solutions Fund III, raising R$1.05 billion ($214m).
Why AI technology is key to the future of compliance surveillance
From insider trading and market manipulation to bribery, corruption as well as money laundering, detecting suspicious activity has become a top priority for financial firms, making it imperative to have a robust compliance surveillance solution in place, according to Relativity Trace general manager Jordan Domash.
Allianz Partners introduces instant online chat for HCF travel insurance customers
Allianz Partners Australia, a leading insurance provider, has unveiled a new online chat feature tailored for customers of its travel insurance partner, HCF.