UK customers are changing banks due to poor complaints handling processes
Research by global software firm Nuix has found that UK customers are leaving their banks due to complaint mishandlings during the pandemic.
ECB stress test reveals potential climate peril for European banks
A climate stress test by the European Central Bank (ECB) has found firms based in areas most open to physical risk could see their creditworthiness impacted by climate change.
Monese unveils new BaaS platform, enters partnership with Investec
Challenger bank Monese has entered a strategic partnership with Investec Bank following the recent introduction of the former’s banking-as-a-service (BaaS) platform.
How will hybrid working impact the future of broking?
One of the most potentially longstanding trends to emerge over the past year is hybrid working, with the working model expected to persist as the workforce becomes more accustomed to the work-life balance it offers them.
Rogue mobile banking app presence records 140% year-on-year hike
A report by Outseer has found the presence of rogue mobile banking apps increased 140% compared to the same time in 2020.
Banks believe London will remain global financial center despite Brexit
A recent Lloyds Bank survey has found that banks believe London will maintain its leading global financial center status despite the regulatory uncertainty posed by Brexit.
Papaya Global snares $250m in Insight Partners-led Series D
Workforce management platform Papaya Global has raised $250m from a Series D funding round led by Insight Partners and Tiger Global.
China unveils wealth management scheme to strengthen Hong Kong, Macau ties
China has introduced Wealth Management Connect, a scheme that is looking to better connect its southern Guangdong province with neighbours Hong Kong and Macau.
Challenger bank lending continues to climb with 11% uptick in 2020
Research by accountancy and advisory business BDO has found lending by challenger banks in 2020 reached a record high of £143bn – a hike of 11% on 2019.
How financial institutions can succeed in mobile banking post-pandemic
A OneSpan blogpost has underlined how financial institutions (FIs) can compete in the mobile banking sector following the shifts brought about by the Covid-19 pandemic.