Is RegTech the way to transform customer experience?
In a three-part series on the topic of customer experience, TAINA CEO Maria Scott has recently discussed in the first article how regulatory technology is the ‘next frontier’ of customer experience.
Singapore looks to boost sustainable financing with new green bonds office
The Finance Minister of Singapore Lawrence Wong has revealed the country will establish a new office to help bolster sustainable financing and investments in the country.
Does the FinTech industry have a compliance problem?
A recent blogpost by Sigma Ratings has detailed how the FinTech industry is facing heightened scrutiny from regulators as issues around compliance comes to the forefront.
An anniversary to forget: one year on from the FinCEN files leak
Documents from the US Financial Crimes Enforcement Network (FinCEN) were leaked to the press and published globally in September 2020. The leak involved over 2,100 documents and around $2trn in transactions and showed how some of the world’s largest banks enabled criminals to move dirty money around the globe. A year on, has the industry been able to clean up its act?
How can firms assess the risks associated with a politically exposed person?
A recent webinar by Alessa has examined what constitutes a politically exposed person (PEP) and why relationships with certain PEPs may offer increased financial crime threats.
Theta Lake, Vidyard team to boost video security and compliance for regulated industries
Theta Lake has partnered with video platform Vidyard to strengthen video security and compliance for companies in highly regulated industries.
ESMA considers financial sustainability and stability issues in 2022 agenda launch
The European Securities and Markets Authority (ESMA) has published in 2022 Annual Work Programme to set out what it intends to work on over the next 12 months.
CFTC slaps Citibank with $1m fine for violating swap dealer regulation
The Commodity Futures Trading Commission (CFTC) has imposed a $1m fine on Citibank and Citigroup Global Markets for failing to comply with certain swap dealer requirements.
UK Chancellor Sunak eyes regulatory reform in wake of Greensill crisis
Rishi Sunak has demanded two reviews of the country’s financial regulation linked to supply chain finance followed the collapse of Greensill Capital earlier this year.
UK customers are changing banks due to poor complaints handling processes
Research by global software firm Nuix has found that UK customers are leaving their banks due to complaint mishandlings during the pandemic.













