WealthTech

Why decision-making modelling might be impacting customer experience

While financial services scramble for digital transformation, Kidbrooke fears most have not assessed how the decision-making models of underlying technology might impact customer experiences.

How wealth managers can maintain client trust in the age of remote working

A recent blogpost by MyDocSafe has examined how wealth managers can maintain a relationship of trust with their clients in an age where in-person meetings are becoming rare.

Why wealth managers need to focus on the young investor

Wealth managers typically focus on older people, as that is where the money is. However, young investors hold the wealth of tomorrow and capturing them early will stop them going elsewhere.

Mexican FinTech Clara joins unicorn club

Clara, a Mexico-based corporate spend management solution, has joined the unicorn club following the close of a $70m Series B.

Digital bank Tyme extends Series B to $180m

Tyme, a digital banking group aimed at emerging markets, has closed its Series B funding round on $180m

Aussie FinTech Finder to expand globally following $22m capital raise

Personal finance and price comparison platform Finder has raked in $22m from a recent capital influx.

Why open banking adoption in lending is taking off

A recent report by open banking credit reference agency Credit Kudos has found that the adoption of open banking in lending could be set to reach 87% by 2023.

Why is it important to bring a human connection to remote banking, insurance and...

Digital banking transaction security developer OneSpan has published an eBook which outlines how to find a unique competitive edge with remote processes, blending human and digital experiences with e-signature practices.

Spend and cash manager Rho lands $75m Series B

Corporate spend and cash management company Rho has secured £75m in a Series B funding raise.

bunq to offer mortgages in a first for European digital banks

European digital bank bunq will become the first European digital bank to start offering mortgages to its customers.

News Stories

Navigating CSRD compliance: A strategic guide for CFOs

The introduction of the CSRD marks a pivotal shift in corporate reporting by integrating ESG factors directly into the operational strategies of businesses.
The short-term disability (STD) claims process presents significant challenges for both carriers and benefits administrators. These inefficiencies primarily stem from reliance on outdated, manual processes like live calls, physical forms, and antiquated methods for capturing necessary documentation. Such approaches are not only resource-intensive but also create frustrating experiences for employees and employers alike. With client satisfaction and retention becoming ever more crucial, carriers are increasingly turning to new technologies to resolve these bottlenecks, as customer experience specialists Ushur explain.

How AI is streamlining short-term disability management and reducing costs

The short-term disability (STD) claims process presents significant challenges for both carriers and benefits administrators. These inefficiencies primarily stem from reliance on outdated, manual processes like live calls, physical forms, and antiquated methods for capturing necessary documentation. Such approaches are not only resource-intensive but also create frustrating experiences for employees and employers alike. With client satisfaction and retention becoming ever more crucial, carriers are increasingly turning to new technologies to resolve these bottlenecks, as customer experience specialists Ushur explain.
Jakarta-based InsurTech startup, Rey, has secured an additional $3.5m in funding as it seeks to expand its AI-powered health insurance platform.

Jakarta-based InsurTech Rey secures $3.5m funding round

Jakarta-based InsurTech startup, Rey, has secured an additional $3.5m in funding as it seeks to expand its AI-powered health insurance platform.
EXL, a leading data analytics and digital operations solutions company, has unveiled the EXL Insurance LLM, a new large language model (LLM) designed to transform critical tasks in the insurance sector, such as claims and underwriting.

EXL launches insurance specialised LLM to transform underwriting

EXL, a leading data analytics and digital operations solutions company, has unveiled the EXL Insurance LLM, a new large language model (LLM) designed to transform critical tasks in the insurance sector, such as claims and underwriting.
TotallyMoney, a UK-based FinTech company, has announced the launch of its new current account comparison service aimed at helping its 5m customers discover the best bank for their personal financial needs.

TotallyMoney unveils current account comparison service to streamline bank switching for users

TotallyMoney, a UK-based FinTech company, has announced the launch of its new current account comparison service aimed at helping its 5m customers discover the best bank for their personal financial needs.

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