InsurTech industry experts are expecting the space to bounce back in 2024 after a drastic drop in deal activity last year. Research from FinTech Global highlighted that the European InsurTech deals sector suffered a sharp downturn in fortune in 2023, but now industry experts are downplaying the slump. Benjamin Deplus, Principal in the Venture Team at Breega, one of the...Read More
2024 marks a pivotal chapter in the dynamic world of InsurTech, where innovation and technology converge to redefine the insurance landscape. From AI-driven risk assessments to the emergence of Generative AI, this year is set to herald in a new era that will revolutionise how insurance firms operate. As digitalisation accelerates and customer expectations evolve,...Read More
Gallagher Re, a prominent entity in the reinsurance sector, has announced a leadership reshuffle, as the firm looks to continue to build its pool of talent. The London-based firm has revealed the appointment of Richard Sammons as the new Head of Aerospace for its UK business, effective January 2024. As part of the move, Mark Hudson...Read More
Ushur recently delved deeper into the topic of customer expectations as a vital part of the customer experience. Grasping customer expectations is crucial for the success of Customer Experience (CX) Transformation. These expectations, molded by past interactions and market trends, are the yardsticks against which customers measure their experiences with brands. It’s essential for businesses to...Read More
As the spotlight on Environmental, Social, and Governance (ESG) issues intensifies, insurance companies are faced with the complex task of aligning their strategies with the broader ESG landscape. As new research from Solera surfaces suggesting that customers are increasingly seeking proof of ESG commitment, FinTech Global examines how these ESG considerations are affecting insurers. ESG considerations have...Read More
As the frequency and intensity of climate change related extreme weather events has increased, so too, has the pressure on the insurance industry to provide proper protection. Parametric insurance is proving to be essential. Climate change-related extreme weather events such as flooding, storms and hurricanes have been on the rise in recent years. According to...Read More
With eye-watering levels of inflation and increasing interest rates triggering a global cost of living crisis, consumers and businesses are tightening their belts. How is the insurance industry coping? According to the Office for National Statistics (ONS), the Consumer Price Index (CPI) in the UK, including owner occupiers’ housing costs (CPIH), rose by 8.8% in...Read More
As 2022 draws to a close, FinTech Global spoke to industry executives to find out what trends stuck around from last year, what new patterns emerged and what the defining characteristics of the year were for the industry. For Maximilian Stratmann, chief revenue officer at Scanbot, one word which sums up the economic and political...Read More
Risk Control Technologies (RCT) was founded with the aim of making loss control professional’s lives easier. The company has positioned itself as the leading provider of loss control and safety software to the insurance industry in North America. Since its founding, RCT has expanded its solutions further to enable insurance carriers to achieve their risk...Read More
Insurance, particularly life insurance, is often considered a “grudge” payment. Most consumers won’t have a relationship with their insurer beyond the initial transaction, and the customer experience suffers as a result. This is what Zinnia is on a mission to change with its Engagement& Loyalty platform. According to Muriel Petri, business head of engagement &...Read More
