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The potential of generative AI has caused a widespread race across the insurance sector. Firms are embroiled in various pilots and tests to see where the most value can be found, but where is the real value coming from? Firms have spent the past few years experimenting with generative AI, but the time for pilots...
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Booking a flight online takes minutes. Ordering a taxi takes seconds. Even applying for a loan can now be done in a handful of taps. Buying insurance, by contrast, often feels like stepping back a decade. The process slows, the questions multiply, and what should be simple quickly becomes something to work through rather than...
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Insurance has always depended on timing. Risk is captured at a specific moment, translated into a price, and expected to remain broadly stable until the next review. For much of the industry’s history, that assumption has held. Risk moved, but not so quickly that it escaped the frame of underwriting. That balance is now shifting....
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Akur8, renowned for its next-generation InsurTech pricing and reserving solutions, has teamed up with Utica First, a leader in small business and personal lines insurance.
Akur8, renowned for its next-generation InsurTech pricing and reserving solutions, has teamed up with Utica First, a leader in small business and personal lines insurance. This collaboration is set to revolutionize Utica First’s pricing models through the implementation of Akur8’s Core Platform Solution. Akur8 specializes in enhancing insurance pricing practices with its proprietary machine-learning technology,...
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Starwind Specialty Insurance Services, a subsidiary of TIH, has partnered with Stone Point Credit to launch Fractal Re, a newly formed collateralised reinsurer.
Starwind Specialty Insurance Services, a subsidiary of TIH, has partnered with Stone Point Credit to launch Fractal Re, a newly formed collateralised reinsurer. The partnership aims to enhance Starwind’s reinsurance capacity across its diversified casualty programs by leveraging third-party capital. Fractal Re will enable Starwind to better serve its customers and distribution partners by expanding...
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Cowbell, a leading provider of cyber insurance for small and medium-sized enterprises (SMEs) and middle-market businesses, has expanded its capacity to underwrite companies with annual revenues of up to $1bn.
Cowbell, a leading provider of cyber insurance for small and medium-sized enterprises (SMEs) and middle-market businesses, has expanded its capacity to underwrite companies with annual revenues of up to $1bn. This expansion is made possible through a collaboration with Chaucer Group, a global specialty (re)insurance leader, aiming to strengthen cyber resilience for American middle-market businesses. The...
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InsurTech industry experts are expecting the space to bounce back in 2024 after a drastic drop in deal activity last year.
InsurTech industry experts are expecting the space to bounce back in 2024 after a drastic drop in deal activity last year. Research from FinTech Global highlighted that the European InsurTech deals sector suffered a sharp downturn in fortune in 2023, but now industry experts are downplaying the slump. Benjamin Deplus, Principal in the Venture Team at Breega, one of the...
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2024 marks a pivotal chapter in the dynamic world of InsurTech, where innovation and technology converge to redefine the insurance landscape. From AI-driven risk assessments to the emergence of Generative AI, this year is set to herald in a new era that will revolutionise how insurance firms operate. As digitalisation accelerates and customer expectations evolve, 2024 is set to see a disruption to traditional models, offering personalised solutions, streamlined processes, and enhanced customer experiences.  
2024 marks a pivotal chapter in the dynamic world of InsurTech, where innovation and technology converge to redefine the insurance landscape. From AI-driven risk assessments to the emergence of Generative AI, this year is set to herald in a new era that will revolutionise how insurance firms operate. As digitalisation accelerates and customer expectations evolve,...
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Gallagher Re, a prominent entity in the reinsurance sector, has announced a leadership reshuffle, as the firm looks to continue to build its pool of talent.
Gallagher Re, a prominent entity in the reinsurance sector, has announced a leadership reshuffle, as the firm looks to continue to build its pool of talent. The London-based firm has revealed the appointment of Richard Sammons as the new Head of Aerospace for its UK business, effective January 2024. As part of the move, Mark Hudson...
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Understanding customer expectations: The bedrock of CX innovation
Ushur recently delved deeper into the topic of customer expectations as a vital part of the customer experience.  Grasping customer expectations is crucial for the success of Customer Experience (CX) Transformation. These expectations, molded by past interactions and market trends, are the yardsticks against which customers measure their experiences with brands. It’s essential for businesses to...
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