Trust Travel, a TUI Belgium brand, has partnered with Qover, an embedded insurance orchestrator, to integrate travel protection directly into the customer booking journey. The partnership is designed to make travel insurance more accessible and intuitive, embedding cover within the booking flow and delivering a seamless digital experience from purchase and policy management through to claims, according to FF News....

Jointly AI has launched Jointly AI Broker, which it describes as the world’s first end-to-end autonomous AI insurance brokerage platform, designed for UK personal lines brokers. The platform aims to automate the traditionally manual brokerage process, enabling brokers to hand off tasks that can take hours or days and have them completed in 35 to 45 minutes, according to FF...

Hiscox Re, the reinsurance arm of the Hiscox group, has rebranded from Hiscox Re & ILS to Hiscox Re and launched Hiscox Capital Partners, a new platform consolidating its third-party capital activities. The refreshed structure unifies Hiscox’s reinsurance underwriting and capital markets operations under a single identity. Underwriting will continue from Bermuda and London, with a focus on property and...

First Connect, a modern digital insurance marketplace, and Jewelers Mutual, a specialty insurer focused on protecting jewellery, watches and jewellery businesses, have revealed new results from their collaboration aimed at accelerating agent engagement and premium growth. The partnership was designed to reduce friction across the access-to-bind journey for independent agents. Both companies identified that in specialty lines, even minor inefficiencies...

Manual redress processes are coming under renewed scrutiny as firms respond to large-scale remediation exercises in the motor finance market. As the sector grapples with the operational implications of regulatory reviews, the choice between manual and automated redress models has become a defining strategic decision. At its core, the debate centres on whether human-led processes and spreadsheet-based calculations can realistically deliver...

Consumer Duty has moved decisively beyond its implementation phase and into a period defined by scrutiny and substance. For UK wealth and retirement firms, the emphasis is no longer on demonstrating that processes exist, but on proving that customers are receiving consistently good outcomes. Kidbrooke, which offers a unified platform for next-generation wealth experiences, has explored why Consumer Duty...

The UK’s financial watchdog is signalling a shift in tone as it repositions authorisation as part of a broader growth agenda. According to ACA Group, at its “Gateway to Growth” event in London on 22 January 2026, the Financial Conduct Authority (FCA) set out how it is modernising its approach to new firm approvals, aiming to combine rigour with...

Economic uncertainty is no longer a distant macroeconomic concern for UK financial institutions. It is rapidly becoming a catalyst for heightened financial crime exposure. According to RelyComply, as growth slows, interest rates fluctuate and geopolitical tensions persist, firms across banking, payments, FinTech and WealthTech are navigating an environment where fraudsters are quick to exploit instability. Against this backdrop, anti-money laundering (AML)...

Caption, a France-based regulated investment infrastructure, has selected Mangopay, a wallet-first payment solutions provider, to power its payment flows as it scales its private markets platform and expands its investor and distributor ecosystem.

Nest Pensions, the UK’s largest workplace pension scheme, has unveiled new research highlighting widespread confusion among savers about where their pension money is invested. The research found that while 83% of savers say it is important to know where their pension is invested, only 24% actually know exactly where their money goes. Just 23% of Brits expect their pension to...