Tag: Capgemini

In the fast-moving payments sector, preemptively addressing financial crime is not just crucial; it's essential.

Claims represent a pivotal moment in insurance, often determining customer loyalty and future business opportunities. They not only involve the insurer and the customer but also the beneficiary, creating a chance to impress and potentially convert the beneficiary into a new customer. This underscores the importance of a satisfying service process during claim handling.

As we delve deeper into 2024, the embedded finance phenomenon continues to reshape the financial services sector. A Capgemini survey from 2021 revealed that over 70% of banking executives view embedded finance as a catalyst for innovation, customer base expansion, and cost reduction, predicting its market value to soar to $588bn by 2030 from $22bn in 2020. This trend positions embedded finance as a key strategic channel for banks.

In a turn towards sustainable business practices, over half of business leaders are poised to escalate investments in sustainability this year.

Decision-making is arguably one of the most important parts of a wealth manager’s workload. As advancements in technology continue to accelerate, these managers have the chance to drastically improve their output.

Dubbed the Crypto Winter, the cryptocurrency market has gone through a tough period with companies collapsing, major fines and token prices dropping. However, players in the industry are confident spring is coming.

A recent report published by Capgemini has found that 89% of SMEs feel underserved by their banks and are considering moving to a FinTech challenger. 

A report by Capgemini on world payments who found that instant and e-money payments will make up over a quarter of all non-cash transactions by 2025.

Insurers must rethink their distribution models to offer a seamless experience and maximum value as the industry continues to overcome Covid-19’s impact on customer acquisition and retention, new study found.

Over 60% of InsurTechs and insurers are looking to collaborate with BigTechs, as they look to keep up with changing customer demands, a new report claims.