Tag: customer journey
Driving growth in WealthTech: The critical role of adaptive IT architecture
The WealthTech landscape is undergoing constant transformation. A significant driver of this change is the influx of younger customers due to the great wealth...
Redefining the customer journey: Skandia’s digital leap with Kidbrooke’s OutRank
In the fast-paced digital age, traditional financial entities find themselves contending with customer demands for efficient, convenient service similar to what's provided by digital powerhouses like Amazon, Netflix, and Spotify.