Tag: customer operations

Backbase bets on AI agents to reshape frontline banking

Backbase has appointed Tikkie founder Roland Booijen as chief product officer for agentic banking, giving him responsibility for the company’s strategy as banks move...

Backbase acquires Kasisto to lead agentic banking

Backbase, a provider of an AI-native Banking OS, has acquired Kasisto, a pioneer in agentic AI for the banking and financial services sector, in...

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