Why insurers should focus on digitising the customer journey from the...
Insurance firms should only begin experimenting with new and exciting customer experiences once they get the basics right, says Mark Moran, head of product at insurance customer engagement platform ManageMy.
Insurers – the time to change is now! – ManageMy
With the world being forced to stay indoors and social distance, now is the time for insurers to focus on digitalising as we have “reached a tipping point”, according to digital experience platform ManageMy.