GI Partners has acquired a majority stake in Doxim, a customer engagement and content management company for financial services, from Strattam.
The investment will see Doxim’s management team retain their ‘significant’ ownership in the company.
Founded in 2002, Doxim provides 1,700 financial services with a digital consumer experience to improve services and lower costs. The SaaS-based platform offers digitisation support across the client lifecycle, including automated account opening, and personalised communications.
Other offerings from the company include loan origination, bank and credit union account opening, and client onboarding for wealth management. The loan origination solution helps mobilise lenders and process loans digitally, as well as automating the decision-making process.
Strattam acquired a majority stake in Doxim in 2014, for an undisclosed amount.
Strattam managing partner and co-Founder Bob Morse said, “When we first met Chris [Rasmussen, Doxim’s CEO], we were impressed by his goals for the company, and we knew that we had the people and tools to make those goals reality. We agreed to a 5-Point Plan before we signed the deal to make a meaningful difference in the company’s growth curve by augmenting its process, team and market reach. What the company has achieved is outstanding, even by the ambitious goals we had at the outset.”
This is the second investment from GI Partners Fund V, which has a capital pool of $2.8bn and closed last year.
Earlier in the year, Strattam Capital picked up a majority stake in data management and analytics company SSB. The company raised the funds to support the development of its platform to keep up with customer demand.
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