UK FinTech is facing criticism again after customers received cards with higher fees than what they asked for.
The company issues cards and payment services where customers can bring all their accounts under one card.
Customers who have signed up to the company’s services as self-employed clients are accusing Curve of sending them corporate cards instead of the consumer cards that they were expecting, according to Business Insider.
The customers are also irritated as they have not been given any explanation as to why they have been given these corporate cards, which Business Insider noted issuers can earn 1.1% on every transaction on compared to 0.2% on every transaction made by consumer cards.
Curve has recently faced criticism after reports surfaced stating that it did not have as many active users on the platform as it had suggested.
The banking platform raised $55m in July, pushing Curve’s valuation past the $250m mark.
It has recently also tapped into the wearables market by signing agreements with partners like Sony, Garmin and Fitbit, which would mean its services would be available via wearable devices.
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