OCBC introduce new solution to make it easier for users to access their accounts

OCBC has integrated Singapore’s National Digital Identity (NDI) platform in to its services.

This will enable OCBC’s 1.8 million customers to to access online and mobile banking via the SingPass app.

The bank says this will particularly benefit customers who currently use an access code and PIN instead of fingerprint or facial biometrics to log in to OCBC Bank’s digital banking platforms as it removes the need to remember several different login details.

“Inclusion and accessibility have been core to our digital transformation narrative,” said Aditya Gupta, OCBC Bank’s Head of Digital Business for Singapore and Malaysia. “I believe that offering SingPass – a trusted and widely used mode of digital authentication in Singapore – as an alternate login, will give more of our customers the confidence and convenience to bank with us digitally.

“We have partnered with GovTech to pioneer the co-creation of a trust ecosystem for Singapore’s banking industry using the national digital identity platform, which will radically improve how our customers access and experience our digital services.”

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